Refund & Return Policy – KRP Basket
- Due to the nature of food and perishable products, we maintain strict return policies.
1. No Return After Dispatch
- Once goods are dispatched, returns are not accepted.
- No cancellation after dispatch.
2. Damage or Wrong Item Claims
- Any damage or wrong item must be reported within 24 hours of delivery.
- Clear photo/video proof is mandatory.
3. Replacement Policy
- If damage is verified, replacement will be arranged.
- Refund may be issued if replacement is not possible.
4. Non-Returnable Items
- Perishable goods
- Frozen products
- Custom orders
- Opened or used products
5. Refund Timeline
- Approved refunds (if applicable) will be processed within 5–7 business days.